Housing Information & Advice
We can help you to:
- Look at all your housing options – we have lots of local knowledge and good relationships with housing providers.
- Advice and guidance on how to apply for social housing with Aberdeen City Council and Registered Social Landlords locally
- Help you ensure you give all the necessary information and evidence for your applications to be assessed appropriately
- Support you to request a re-assessment or review if your circumstances change
- Give advice on how to access assessments for Occupational Therapy, care services or telecare and other equipment.
- Assist you to access adaptations to your current property to enable you to remain there
- Signpost you to money and welfare advice services
- Advice on housing law and your rights
Our Veterans Voice service aims to support disabled veterans of the armed forces, Police, Fire & Rescue Service and Merchant Navy source and secure suitable accommodation.
The transition from military and civil service to civilian life can be a daunting experience and for ex-servicemen and women who also have a disability, finding a suitable place to live can be even more challenging.
Our dedicated service can assist veterans and their families access suitable housing, support you to access other services and we have strong links to veteran support agencies.
No Place Like Home
Our No Place Like Home service offers a unique provision to older people with a disability and aims to give advice on housing options specifically for anyone 65 and over.
Our service uses a holistic approach to assess your whole situation, from helping you access adaptations and specialist equipment in your current home to assisting you look for another home if yours is no longer suitable. Older people can often find it difficult to access housing and other services in todays online world, we can facilitate this link on your behalf. We can offer guidance on how to access supported housing, telecare equipment, care services and can help put you in touch with other useful voluntary agencies and services locally.
Families first is a housing advice service for families living with a disabled child. You may find that you are living in a property that is no longer suitable for your child’s needs or that your child is in hospital and cannot return home until adaptations are made to your current home. We have trained staff that can provide advice and assistance to those in this position. We can offer advice on access to housing applications, give information on welfare benefits that may be available and provide information on adapted/accessible social housing.
It can be a challenging experience not knowing quite who to turn to and we can also signpost helpful support organisations for your family.
Steve contacted DPHS to get help with housing.
He had a number of stairs to climb in order to get to his flat. His mobility and mental health was poor, continuing to deteriorate and he struggled with the stairs and isolation. Doing shopping was dependent on him having a good day. He only left his flat when it was absolutely necessary – when his neighbour was unable to support his needs. He found this situation very stressful and indeed the anti social behaviour in the area just added to the stress. This had an impact on his quality of life and the flat no longer met his needs.
He was successfully rehoused and he now lives in a 1 bedroom amenity cottage with his own front and back door. He is able to access his property easier and with less difficulties than he had before. He has much more space to move around and has a better quality of life.
He was absolutely delighted with the work DPHS housing adviser did. He felt she had gone above and beyond what was expected of her. He would never have managed without her help.
This is the second time DPHS has helped him.
Steve concluded by saying, that without the valued support and assistance from DPHS he does not know where his mobility/mental health issues would be.
He would have no hesitation in recommending the services of DPHS to others.